Create a box instead of “fixing” their problem

I encourage leaders to create a box into which their team can pour a solution.  The box can be defined by a vision of the desired result, regulation, company mission and values, cost, time, common sense, and whatever else seems appropriate.  The key is to create a situation where the team can create the solution.  We also work to ensure there’s a feedback loop so leaders can see the results of the team and support them.  In agile, we talk about creating an environment to support a team, so the team is empowered to do great things.  So often leaders sit in a room, discuss a problem they see from afar, and come up with a solution that is then bestowed upon the team to carry out.  Problem is, the people in the room don’t have direct knowledge of the problem.  And the team doesn't learn how to solve problems.

Leaders should focus more on creating boxes and feedback loops to support and empower their teams.