Thursday, March 26, 2020

Observations

Will this be possible in 2020?

The following are some random observations from this first week of COVID-19 social distancing at our company.   

Be kind.  Some people are fine, until they’re not and you see the stress on their face as they recount dealing with their employees fears of potential job loss.  Some people are strong, until they’re not while trying to figure out how they will share space with family and pets.  Some people are stoic, until you hear their voice tremble as they share their concerns for a vulnerable relative.  It’s difficult enough to be empathetic with co-workers when we’re in the same office, but now with remote work it’s even more difficult.  So be kind.

How are you?  This past week I’ve opened my meetings and casual remote chats with this question.  At first, I was afraid people would get tired of it.  But I’ve found that with this fast news cycle and working remotely, a person’s response can change throughout the day.  At this point in time, I’m not sure we can ask this question too often.

Pick an emoji.  I frequently start meetings asking team members to pick an emoji from my stack of 50 emoji cards.  Now that all my teams are remote, I’ve continued this in Microsoft Teams by asking everyone to open the chat window and pick an emoji from there.  This not only allows everyone to check in during this stressful time, but it brings something familiar to our new way of working.

Guided meditation.  Last week, utilizing a company-wide Microsoft Team, our clinical director led a company-wide guided meditation session.  The session was available to employees and people we serve.  I found it touching to see many employees logged on and sharing the experience.  Even though I only saw their profile picture on the screen, just seeing everyone in the same space was nice during this time of social distancing.

Close your closet door.  I know you’re having to make-do with improvised work space because your spouse has taken the kitchen table and you’re stuck working from your bedroom.  But can you please close your closet door in the background?  Thanks.
 

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